Look at her. She’s been made confident by the way she can instantly check inventory levels for any one of those blouses, and it’s all thanks to modern technology. Before modern technology, she’d have had to pay attention to what’s out on the racks.


On the down side, it took three IT men six solid days to get her email working on it, so the cost efficiencies won’t really kick in until FY 2011 – and by then the handset will no doubt need upgrading. The whole scheme just wasn’t thought through.